buygiftwrap.com

Frequently Asked Questions

Home Birthday Christmas 1 Christmas 3 Multi-Use 1 Solids Foils 1 Wedding

Baby Recycled Christmas 2 Christmas 4 Multi-Use 2 Solids Foils 2 Quick Ref

 

What is your return policy? * Returns must be approved by a customer service representative.
* All returns must be received within 15 days of purchase.
* A 15% restocking fee may apply.
* Return shipping is prepaid by customer. 
* We do not accept returns on sheet
  orders of tissue.
* No Returns on Christmas Items after November 15.

Where are you located?
Tri-Tech International, Inc.

494 County Road 107
Hesperus, Colorado 81326

(877)825-6414 ext 109 (for orders & problems)
(970)588-3775 fax number

We are located near Hesperus, Colorado which is in the southwest corner of Colorado near Durango, Colorado.
   
Should I receive an order confirmation email?  Yes We will send an order confirmation email for each order.  If you don't receive an order confirmation within 24 to 48 hours please contact us!
How long after I place my will it be shipped?  Orders are shipped the same or next business day.  Some ream orders shipped directly from the mill may be shipped a day later during the peak Christmas season.
   
How many shipping days are required to deliver my order?  Please consult the UPS ground shipping map to get see how long shipping will take.
Will you ship internationally?  No We do not ship outside of the 50 United States..
   
Do you print a catalog? No We are trying to keep our costs down by not printing a catalog. www.buygiftwrap.com is our catalog.