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buygiftwrap.com |
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Frequently Asked Questions |
| Home | Birthday | Christmas 1 | Christmas 3 | Multi-Use 1 | Solids Foils 1 | Wedding | |
| Baby | Recycled | Christmas 2 | Christmas 4 | Multi-Use 2 | Solids Foils 2 | Quick Ref |
| What is your return policy? |
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Returns must be approved by a customer service representative. * All returns must be received within 15 days of purchase. * A 15% restocking fee may apply. * Return shipping is prepaid by customer. * We do not accept returns on sheet orders of tissue. * No Returns on Christmas Items after November 15. |
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Where
are you located? |
We are located near Hesperus, Colorado which is in the southwest corner of Colorado near Durango, Colorado. |
| Should I receive an order confirmation email? Yes | We will send an order confirmation email for each order. If you don't receive an order confirmation within 24 to 48 hours please contact us! |
| How long after I place my will it be shipped? | Orders are shipped the same or next business day. Some ream orders shipped directly from the mill may be shipped a day later during the peak Christmas season. |
| How many shipping days are required to deliver my order? | Please consult the UPS ground shipping map to get see how long shipping will take. |
| Will you ship internationally? No | We do not ship outside of the 50 United States.. |
| Do you print a catalog? No | We are trying to keep our costs down by not
printing a catalog. www.buygiftwrap.com
is our catalog. |